Privacy notice
Last updated September 2026
This notice explains how High Crest Consultancy Limited collects and uses personal information when you use this website or contact us. We handle personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
High Crest Consultancy Limited is the data controller for the personal information described in this notice. We are registered with the Information Commissioner's Office (ICO) under registration number ZC026590.
You can contact us about anything in this notice at Lewis.michael@highcrestconsultancy.co.uk or on 07494 646144.
What we collect
When you send an enquiry through our contact form, by email or by phone, we collect the details you choose to give us. This is usually:
- your name and company name
- your email address and phone number
- the content of your message
Please don't include sensitive personal information in the contact form.
How we use it
We use your information to respond to your enquiry, to discuss how we might work together, and, if you become a client, to deliver our services and manage our working relationship.
We don't sell your information, and we don't add you to marketing lists without your agreement.
Our lawful basis
- Legitimate interests: responding to enquiries and running our business.
- Contract: taking steps at your request before entering into an agreement, and performing that agreement.
- Legal obligation: keeping records we are required to keep by law.
Who we share it with
This website is hosted by Netlify, which also processes submissions from our contact form. Netlify acts as a data processor on our behalf and may process data outside the UK under appropriate safeguards.
We may also share information with professional advisers, or where we are required to by law.
How long we keep it
We keep enquiry details only for as long as we need them to respond and follow up. If you become a client, we keep records for as long as required for legal, tax and professional purposes, then delete or securely destroy them.
Cookies
This website does not use advertising or tracking cookies. Our fonts are loaded from Google Fonts, which means Google receives your IP address when the page loads.
Your rights
Under UK GDPR you have the right to:
- access the personal information we hold about you
- ask us to correct information that is wrong or incomplete
- ask us to delete your information
- object to, or ask us to restrict, how we use it
- ask for your information to be transferred to another organisation
To use any of these rights, email us at the address above. We will respond within one month.
Complaints
If you're unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.